Corporate Functions

We are Citi’s functional core, where technology, support services and operations come together to enable us to do business across the globe.

Technology

Technology provides the tools of our trades, keeps our fingers on the pulse of the global markets, helps us communicate and collaborate across the world – and makes everything work. Technology is the key to having a competitive advantage and it’s becoming more influential in our success every year. Our IT capability is divided into two main functions: Infrastructure, which concentrates on the hardware that links people to information across the world, and Development, which creates and maintains the tailored software applications that support traders.

Our technologists do some incredible work. We offer one of the best technology platforms in the financial industry. We operate Citi’s WAN and LAN telecommunications and provide voice, e-mail, internet, data processing and desktop services in more than 100 countries. We also provide specific functions such as the operation of command and customer service centers, security control devices, gateways for remote access and host and server systems.

Operations

Operations is the functional core of our business, clearing, settling and executing more than 525,000 trades and moving billions of dollars every day. This is a fast-paced, high-tech environment characterized by a practical commitment to continuous improvement. It would be wrong to think of this as a back-office function, because as well as making everything else possible, the people working in Operations are the primary drivers of our competitive edge in the markets. The bottom line is, if we can do business faster and more efficiently than anyone else, we’ll get more of it. The Operations team is behind that.

Human Resources

Human Resources looks after one of the most important client groups for Citi:  its employees. Across the globe, Human Resources share a common goal of attracting, retaining, compensation, benefits, employee relations and developing talent as well as constantly embracing diversity throughout the organization. This is a valuable endeavor, which is inextricably linked to the success of Citi as a whole.  In short, Citi's Human Resources professionals provide outstanding people with the best opportunity to realize their potential.

Finance

It’s quite a job controlling the finances in a leading financial services firm. Primarily, the Finance Division is responsible for supervising all financial reporting and controls pertaining to the flow of capital into and out of Citi. The Finance Division acts is a vital strategic partner across all business divisions, working closely with the many global management teams. The work of our Finance people spans each of the Citi businesses: Markets & Banking, Consumer Banking, Global Wealth Management, Citi Alternative Investments and Corporate Functions. The Finance Division includes a variety of specific functions, including Financial Control, Planning and Analysis, Strategy and Business Development, and Treasury.

Global Risk Management

We support a framework that recognizes the diversity of global business activities – and balances strong corporate oversight with defined independent risk management functions at the business level. At the corporate level, we establish standards and ensure their on-going appropriateness, approve policies and limits, and review major risks and exposures. Our Risk Managers establish and implement policies and practices for their respective businesses while ensuring consistency with corporate standards.

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