Name: Crystal Hung
Title: Director
Business: Global Transaction Services
Education: MBA, University of Maryland at College Park
Location: Taipei

What advice would you offer prospective candidates on transitioning from school to the workplace?

Always be positive and proactive.

If asked about your career at a dinner party, how would you describe it?
I have been working with CitiBank for several years at various teams with Global Transaction Group. I am currently heading up a service team that helps to solve Corporate clients’ day to day queries.

What do you consider Citi's competitive edge?
Citi’s competitive edge is on innovation, brand name and high talented employees.

What other groups do you liaise with regularly within the Firm?
Operation teams, Relationship teams (APCB, NRB, FI and CCB), and various product teams.

What skills have you found to be the most useful in your position?
Communication and interpersonal skills.

What non-work related activities do you get involved in through Citi (community, mentoring, charity)?
Being Citi Club Members and MA mentor.

What do you enjoy doing outside work?
Travels. Traveling help me refresh my mind and broaden my knowledge.

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